Great and Not-So
Thursday, March 20th, 2014 04:22 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
jesse_the_kOne lap of four-breath, one length of five breath. Pant pant pant and all that with cruddy lungs. Still improving.
Sunlight! Forty-five fahrenheit degrees! Whee! Also, spring and no more SAD light until October.
Visited grocery, grabbed a bunch of spinach for the lasagna. Went to service desk to buy bus tickets, and discovered several access features which had been dismantled:
At the standing-height counter, the wheelchair-height cutout had been filled up with a lottery ticket dispenser (so the clerk had to leave their station and walk all the way around to hand me the tickets). The swipe-and-sign machine for credit cards has a swivel, so I can theoretically use it. But someone had pointlessly pushed a bookshelf under the counter, so I couldn't reach it.
I brought these issues up to the clerk. I managed to keep my cool. I pointed out that finding accessible features destroyed is very frustrating. Does this analogy work for you? Delighted to entertain suggestions.
Encountering demolished access features is like getting a big delivery of gravel at the bottom of your driveway that you never ordered. When you complain, the response is, "Oh, I'll help you park your car down the street" or "Oh, just wait, I'll round up a group of folks to help you move stuff out of the garage. It might be three hours — is that OK?"
I'm writing the grocery's central office. I suspect the response is going to be along the lines, "well, you were able to complete your purchase, and weren't our staff polite and helpful?"
Sunlight! Forty-five fahrenheit degrees! Whee! Also, spring and no more SAD light until October.
Visited grocery, grabbed a bunch of spinach for the lasagna. Went to service desk to buy bus tickets, and discovered several access features which had been dismantled:
At the standing-height counter, the wheelchair-height cutout had been filled up with a lottery ticket dispenser (so the clerk had to leave their station and walk all the way around to hand me the tickets). The swipe-and-sign machine for credit cards has a swivel, so I can theoretically use it. But someone had pointlessly pushed a bookshelf under the counter, so I couldn't reach it.
I brought these issues up to the clerk. I managed to keep my cool. I pointed out that finding accessible features destroyed is very frustrating. Does this analogy work for you? Delighted to entertain suggestions.
Encountering demolished access features is like getting a big delivery of gravel at the bottom of your driveway that you never ordered. When you complain, the response is, "Oh, I'll help you park your car down the street" or "Oh, just wait, I'll round up a group of folks to help you move stuff out of the garage. It might be three hours — is that OK?"
I'm writing the grocery's central office. I suspect the response is going to be along the lines, "well, you were able to complete your purchase, and weren't our staff polite and helpful?"
(no subject)
Date: 2014-03-20 11:38 pm (UTC)(no subject)
Date: 2014-03-20 11:40 pm (UTC)Also, while the analogy works for me, it might be closer if you changed it to "it might be three hours, but I'm sure you don't need to be anywhere this afternoon." It's worth reminding the bus company that their anti-accessibility changes could easily cause a passenger to miss her bus, even if she had allowed what should have been, and previously would have been, enough time.
(no subject)
Date: 2014-03-21 03:17 am (UTC)(no subject)
Date: 2014-03-21 09:06 pm (UTC)That sucks with the blocked access, though! Your analogy is vivid and effective, I think. Or I hope it will be effective on the intended recipient, anyway. : )
(no subject)
Date: 2014-03-21 11:11 pm (UTC)(no subject)
Date: 2014-03-23 03:54 am (UTC)But! swim swim swim!